NZ Framework for Dementia Care


Category: Health and Social - Residential Care
Updated on: 11-Jun-2016

Ministry of Health 2016. Secure Dementia Care Home Design: Information Resource. Wellington: Ministry of Health, NZ

Published in August 2016

Document also available at:

secure-dementia-care-home-design-information-resource NZ MOH.pdf

Contributor: Shereen  Moloney - 23 Aug 2016, 2:38 PM

Advance Care Plan document and guide.

The national ACP working group have now completed their update to the ACP template and guide. Working with consumer groups around the country, the team have developed a plan and guide as a single document that provides clearer, simpler prompts to help people consider and document the care they would or would not want in the future. The plan can be completed as a writable PDF or in hard copy. You can access the plan and guide at

Contributor: Shereen  Moloney - 30 Aug 2016, 12:41 PM

Reading and Dementia

Please visit for information on our reading and dementia project. This site also gives information on the dementia-friendly book series. We are working in conjunction with Bupa, who have generously provided sponsorship. Please phone on 027 410 8708 if any questions about this project, or if you'd like to become involved.

Kind regards, Dr Sally Rimkeit Psychogeriatrician and Dr Gillian Claridge Applied Linguist


Contributor: Shereen  Moloney - 25 Nov 2016, 2:28 PM

Title: Residential Aged Care Integration Programme – Waitemata DHB


The Residential Aged Care Integration Programme Resources

A collaborative workgroup (managers, clinical coordinators and senior nurses from Waitemata DHB and aged care facilities) has developed several resources for staff in residential aged care.

Registered Nurse Care Guides for residential aged care

These Care Guides provide a quick reference for 18 common conditions encountered when caring for older people in residential aged care. They are based on the best available evidence and published guidelines. They do not replace sound clinical judgement. The guides were produced by Waitemata DHB in collaboration with Residential Aged Care clinical and managerial staff. 

Care giver guides for residential aged care

These care giver guides were developed by the Residential Aged Care Integration Programme work group which included care givers, the Waitemata DHB Gerontology Nursing Service, and leaders and clinicians working in residential aged care. The care giver guides are to be used as a guide only. They do not replace Registered Nurse oversight and intervention.

Description: Designed and produced by Waitemata DHB clinical and managerial staff.  There are resources specifically designed for dementia and delirum, including a pamphlet and booklet for assisting with decision making.

Target Audience: Caregivers and Health care professionals (HCP) working is residential aged care.

Contact Person: Janet Parker, RN NP for Older People’s Health at Waitemata DHB. P: 09 839 0000 x 6176|M:021 932 744|F: 09 839 0514

Contributor: Dementia Resources Project - 26 Jan 2017, 1:45 PM

Admission Into and Treatment in Residential Care for People Without Legal Capacity: the Legal Framework

Dr Mark Fisher.

This paper aims to promote discussion about the legal protections available for people who need medium to long-term residential care, but who lack legal capacity (whether partial or total) and are not able to consent to this care.

Contributor: Shereen  Moloney - 22 Mar 2017, 12:38 PM

Title: He Ara Tika, A pathway forward: The scope and role of the Optional Protocol to the Convention against Torture (OPCAT) in relation to aged care and disability residences and facilities


Description: In light of growing concerns about the treatment of people residing in locked aged care facilities, dementia units, compulsory care facilities, community-based homes and residences for disabled persons, this report reviews the applicability of the Optional Protocol to the Convention against Torture (OPCAT) to those situations. In particular, it considers whether the scope of the OPCAT should be expanded in New Zealand to include the monitoring of aged care facilities and disability residences, places in which residents often have physical and mental vulnerabilities.

Target Audience: Health care practitioners, carers, aged care providers, aged/disability care residential facilities


General:, InfoLine: 0800 496 877 (toll free),
Fax: 09 377 3593 (Attn: InfoLine), TXT: 0210 236 4253

Website content:

Website technical:

Resource and publication requests:

Contributor: Dementia Resources Project - 04 May 2017, 4:22 PM

Title:Services for Seniors brochure – Ministry of Social Development

Source/Link:The link to download the brochure is on this page

Description:This brochure is updated a couple of times a year. It contains a summary of the services the Ministry of Social Development offers older people. It pulls together in one brochure a lot of the information that is covered within the Ministry of Social Development website.


Target Audience: Older people.

Appropriate Audience: Older people, family or carers of older people.


Pricing: Free online resource

Contact Person: call 0800 552 002, email 

Contributor: Dementia Resources Project - 24 May 2017, 3:39 PM

Title: Whare Aroha


Description: Whare Aroha means House of Love or House of Caring – and that we are.

Whare Aroha CARE was established by the Rotorua community in 1989 to provide home, hospital and dementia care. Owned and managed by Rotorua Continuing Care Trust, Whare Aroha CARE is very much part of the Rotorua community. This connection plays an important role in enhancing the well-being of the people who live here.

As a not-for-profit organisation, management is able to focus all of its resources on providing quality of life and excellent health care. We are guided by how we ourselves like to live our lives as well as our philosophy in CARE which aims to improve the well-being of the people who live here by providing companionship, allowing people to give care as well as receive it and creating an environment that is filled with spontaneity and variety.

Faced with the expiry of our lease in December 2016, we have secured land on the shores of Lake Rotorua at Ngongotaha where we are building an innovative CARE Village. It is modelled on the Dutch De Hogeweyk Dementia Village and will be the first of its kind in Asia-Pacific.

The project is being driven by Thérèse Jeffs (CE and Project Lead) and Deanna Smit (Project Manager).  Both have extensive experience in the health sector but neither of them worked in aged-care before joining Whare Aroha CARE.  They went on a quest to find a better way to look after their eldery and first discovered the Eden Alternative Philosophy and then the De Hogeweyk Dementia Village in Holland.  They made changes that rapidly transformed the service and are now focused on their vision to build a small-scale village.

Target Audience: Older people, people with dementia, family members and carers of people with dementia.     

Contact: phone (07) 347 9612, address 1092 Hinemaru Street, Rotorua, online contact form

Contributor: Dementia Resources Project - 31 May 2017, 11:32 AM

Title: Walking in Another’s Shoes



Description: Canterbury District Health Board’s Walking in Another’s Shoes programme was pioneered by English professor of psychogerontology Tom Kitwood. It is founded on the principle of putting the person with dementia at the centre of care. ‘The focus is on putting the person before the disease: valuing each person as a unique individual with specific needs and abilities that should be supported and respected. We aim to work around the person with dementia rather than have them adapt their world around our routines,’ Alan says.

Walking in Another’s Shoes offers workshops and full-day classes for aged residential care staff. Dementia Care educators also visit rest homes and hospitals to provide on-site staff training. Participants in the programme are educated on a wide range of dementia-related topics. The programme encourages staff to work together to find solutions to challenges.

Target Audience: Health care practitioners, Aged residential care staff, support workers



Canterbury District  Health Board’s Online Contact Form:


Contributor: Dementia Resources Project - 25 Jun 2017, 12:30 PM

Title: Careerforce - Describe interaction, supports and reporting for people with dementia in an aged care, health, or disability context -Unit standard 26974 iLearn resource




Description: This is an open online course developed by Alzheimer's NZ and Careerforce for people interested in understanding how to support someone with dementia. Topics include: Dementia and its effects; Interacting with a person with dementia; Community support services for people with dementia; Reporting requirements for dementia carers.


Target Audience: Family/Whānau, Home & Community Care support workers, Aged residential care staff



Freephone: 0800 277 486
Phone: 03 371 9295
Fax: 03 371 9285


Contributor: Dementia Resources Project - 28 Jun 2017, 3:23 PM

Title: Ministry of Health – New Zealand Framework for Dementia Care



This publication provides DHBs and the health and social support sectors with a guide for developing their dementia care pathways.  The framework has three guiding principles:

·         following a person-centred and people-directed approach

·         providing accessible, proactive and integrated services that are flexible to meet a variety of needs

·         developing the highest possible standard of care.

The publication also highlights five key elements for effective dementia care:

·         awareness and risk reduction

·         assessment, diagnosis, early intervention and ongoing support

·         living well

·         meeting challenges to maximise wellbeing

·         end of life.

Overarching factors that must be considered across all five key elements are also identified:

·         education and training for people with dementia and their families and whānau

·         workforce education and training

·         readily accessible information

·         governance

·         family and whānau support

·         culturally appropriate services

·         funding streams

·         monitoring and evaluation

·         advocacy.




Phone: 0800855 066

Contributor: Dementia Resources Project - 03 Aug 2017, 10:45 AM

Title: Te Ara Whakapiri – Principles and Guidance for the Last Days of Life


Description: Te Ara Whakapiri: Principles and guidance for the last days of life outlines the essential components and considerations required to promote quality care at the end of life for all adults in New Zealand. It also provides examples of useful approaches and tools that will serve as aids for the development of national and/or local resources as part of implementation.

The guidance document is based on an extensive evaluation of the available literature and is informed by local research. This ensures it is applicable to the unique context that is Aotearoa New Zealand.

The document has been endorsed by key professional health organisations in New Zealand. It marks a major step towards ensuring that all health care services across the country are focused on delivering the very best care for people who are dying and for their family/whānau whatever the setting.


Online contact form -

Contributor: Dementia Resources Project - 04 Aug 2017, 12:35 PM

Title: Dementia Centre – Better for Everyone



A toolkit drawn from experience – an Australian project called Encouraging Best Practice in Residential Aged Care: Reducing behaviours of concern in residential aged care by working with staff, families and the physical environment.


The toolkit focuses on four areas of change:

·         implementing a mentoring programme,

·         providing staff education

·         auditing and making changes to the physical environment, and

·         providing education and support to residents’ families.


What does the kit include?

·         an overall toolkit for managers of facilities, including training materials and evaluation tools

·         a booklet for staff

·         a booklet for families.



Contributor: Dementia Resources Project - 29 Sep 2017, 11:34 AM