NZ Framework for Dementia Care


Category: Health and Social - Residential Care
Updated on: 11-Jun-2016

Title: Whare Aroha


Description: Whare Aroha means House of Love or House of Caring – and that we are.

Whare Aroha CARE was established by the Rotorua community in 1989 to provide home, hospital and dementia care. Owned and managed by Rotorua Continuing Care Trust, Whare Aroha CARE is very much part of the Rotorua community. This connection plays an important role in enhancing the well-being of the people who live here.

As a not-for-profit organisation, management is able to focus all of its resources on providing quality of life and excellent health care. We are guided by how we ourselves like to live our lives as well as our philosophy in CARE which aims to improve the well-being of the people who live here by providing companionship, allowing people to give care as well as receive it and creating an environment that is filled with spontaneity and variety.

Faced with the expiry of our lease in December 2016, we have secured land on the shores of Lake Rotorua at Ngongotaha where we are building an innovative CARE Village. It is modelled on the Dutch De Hogeweyk Dementia Village and will be the first of its kind in Asia-Pacific.

The project is being driven by Thérèse Jeffs (CE and Project Lead) and Deanna Smit (Project Manager).  Both have extensive experience in the health sector but neither of them worked in aged-care before joining Whare Aroha CARE.  They went on a quest to find a better way to look after their eldery and first discovered the Eden Alternative Philosophy and then the De Hogeweyk Dementia Village in Holland.  They made changes that rapidly transformed the service and are now focused on their vision to build a small-scale village.

Target Audience: Older people, people with dementia, family members and carers of people with dementia.     

Contact Person: phone (07) 347 9612, address 1092 Hinemaru Street, Rotorua, online contact form

Contributor: Dementia Resources Project - 31 May 2017, 11:33 AM

Title: Walking in Another’s Shoes



Description: Canterbury District Health Board’s Walking in Another’s Shoes programme was pioneered by English professor of psychogerontology Tom Kitwood. It is founded on the principle of putting the person with dementia at the centre of care. ‘The focus is on putting the person before the disease: valuing each person as a unique individual with specific needs and abilities that should be supported and respected. We aim to work around the person with dementia rather than have them adapt their world around our routines,’ Alan says.

Walking in Another’s Shoes offers workshops and full-day classes for aged residential care staff. Dementia Care educators also visit rest homes and hospitals to provide on-site staff training. Participants in the programme are educated on a wide range of dementia-related topics. The programme encourages staff to work together to find solutions to challenges.

Target Audience: Health care practitioners, Aged residential care staff, Support workers



Canterbury District  Health Board’s Online Contact Form:

Contributor: Dementia Resources Project - 25 Jun 2017, 12:30 PM

Title: Careerforce - Describe interaction, supports and reporting for people with dementia in an aged care, health, or disability context -Unit standard 26974 iLearn resource




Description: This is an open online course developed by Alzheimer's NZ and Careerforce for people interested in understanding how to support someone with dementia. Topics include: Dementia and its effects; Interacting with a person with dementia; Community support services for people with dementia; Reporting requirements for dementia carers.


Target Audience: Family/Whānau, Home & Community Care support workers, Aged residential care staff



Freephone: 0800 277 486
Phone: 03 371 9295
Fax: 03 371 9285


Contributor: Dementia Resources Project - 28 Jun 2017, 3:23 PM

Title: Residential Aged Care Integration Programme



·         The Residential Aged Care Integration Programme is an innovative system to integrate care for older people living in aged care facilities and to support Residential Aged Care staff. 

·         The programme employs a team of Gerontology Nurse Specialists, Wound Care Nurse Specialists led by a Gerontology Nurse Practitioner.

·         The RACIP team works closely with aged care providers.

Gerontology Nurse Specialists provide:

·         outreach services to aged care facilities in the Waitemata DHB region
these include comprehensive gerontology assessments and care co-ordination across primary and secondary care

·         proactive education and clinical coaching for residential aged care staff at individual facilities

·         Gerontology Nurse Specialists, Wound Care Nurse Specialists with other specialty Waitemata DHB staff provide ongoing quarterly education sessions for residential aged care staff specifically targeting the needs of residents in aged care facilities

·         Wound Care Nurse Specialists provide wound care intervention for complex wounds and coaching aimed at preventing the complications of chronic wounds


Online contact form -

Contributor: Dementia Resources Project - 28 Jul 2017, 12:07 PM

Title: Dementia Centre – Better for Everyone



A toolkit drawn from experience – an Australian project called Encouraging Best Practice in Residential Aged Care: Reducing behaviours of concern in residential aged care by working with staff, families and the physical environment.


The toolkit focuses on four areas of change:

·         implementing a mentoring programme,

·         providing staff education

·         auditing and making changes to the physical environment, and

·         providing education and support to residents’ families.


What does the kit include?

·         an overall toolkit for managers of facilities, including training materials and evaluation tools

·         a booklet for staff

·         a booklet for families.



Contributor: Dementia Resources Project - 29 Sep 2017, 11:35 AM

Title: Prevalence of key care indicators of pressure injuries, incontinence, malnutrition, and falls among older adults living in nursing homes in New Zealand

Source/Link: file:///C:/Users/emol572/Downloads/Carryer_et_al-2017-Research_in_Nursing__Health1.pdf


Pressure injuries, incontinence, malnutrition, and falls are important indicators of the quality of care in healthcare settings, particularly among older people, but there is limited information on their prevalence in New Zealand (NZ). The aim of this study was to establish the prevalence of these four problems among older people in nursing home facilities. The cross-sectional study was an analysis of data collected on a single day for the 2016 National Care Indicators Programme—New Zealand (NCIP-NZ). The sample included 276 people ages 65 and older who were residents in 13 nursing home facilities in a geographically diverse area of central NZ. Data were analyzed with descriptive statistics. Prevalence rates in these nursing home settings was pressure injuries 8%; urinary incontinence 57%; fecal incontinence 26%; malnutrition 20%, and falls 13%, of which half resulted in injuries. As people age, complex health issues can lead to increasing care dependency and more debilitating and costly health problems. Measuring the prevalence of basic care problems in NZ healthcare organizations and contributing to a NZ database can enable monitoring of the effectiveness of national and international guidelines. KEYWORDS falls, incontinence, malnutrition, pressure injury, prevalence, quality and saf


Professor Jenny Carryer, School of Nursing, Massey University, Palmerston North, New Zealand. Email:

Contributor: Dementia Resources Project - 16 Jan 2018, 3:31 PM